FAQ
General:
Which payment options are there?

Which payment options are there?

You can pay by bank transfer in advance or by invoice within 31 days, the account information can be found on your invoice.
If I generate a football table, is that already an order?

If I generate a football table, is that already an order?

No, with the football table generator on our website you simply send us and nonbinding inquiry with your contact data. We will then contact you, either by email or by phone, and make an offer.
How can I get a football table for free?

How can I get a football table for free?

If you operate a bar, an event location or a hotel in germany, we will give you a football table free of charge and share the game earnings. For more information, see Rent – Shared Earnings.
Can I use the internet functions of the kicker indefinitely?

Can I use the internet functions of the kicker indefinitely?

If you rent a football table from us (also with shared income), you can use the internet functions (PayPal payment, web portal with game explanation, remote control and streaming of scores) permanently and free of charge. If you buy a football table, there is a monthly service fee for some of the functions (for example: cashless payment). Since the exact amount depends on your individual needs, we will provide it to you on request.
Football Table:
Can I have a logo painted on the kicker?

Can I have a logo painted on the kicker?

If you have the rights to the logo, we can wrap the table with your logo/lettering.We can also spray-paint monochrome logos. Simply write your request in your generator inquiry and we will clarify everything necessary. The screen can also be branded with your logo.
Can you paint the football table in colors that are not mentioned on the website?

Can you paint the football table in colors that are not mentioned on the website?

Of course, we can do that. In that case, just let us know about your desired paint. Just mention your wishes in your generator inquiry.
How much space do I need to set up a football table?

How much space do I need to set up a football table?

For comfortable playing, a space of at least 2.60m (rod side + player) x 1.50m (football table length) should be available.
2.50m x 0.90m space is sufficient for half Hans.
Do I need a monitor?

Do I need a monitor?

Yes and no, it depends on the version. The private version works completely without a screen. With the premium versions it makes sense to have a screen, even if they work without a screen. The monitor can be mounted on the wall behind the table football (we can also do this for you) or it can be mounted directly on the table football.
How much does the electricity cost?

How much does the electricity cost?

Energy-saving LEDs are used to illuminate the table. In the premium version, a computer, a hi-fi system and a monitor are also installed in the foosball table. As a result, the average consumption of the premium version is 39 watts.
Assuming energy costs of 33 cents / kWh and a daily use of 8 hours, this results in € 2.88 per month.
Do I need technical understanding to operate the table?

Do I need technical understanding to operate the table?

No. The kicker is designed in such a way that you can adjust a lot, but you don't have to. You can also just use it in the default settings. Then all you need to do is turn on the electricity and it's running.
Where can I set up the football table?

Where can I set up the football table?

The table can be placed anywhere where precipitation is not expected. In general, the table can also be operated using a battery without a power cable. For permanent installation, however, we recommend an indoor location or at least a covered outdoor location with a power connection nearby. A 3m long cable is included. If that's not long enough, just let us know before delivery.
Leasing:
Can I borrow a football table?

Can I borrow a football table?

Yes, you can borrow a football table on a daily basis for your event, on a monthly basis or for free with shared earnings for your pub. More information can be found on our website in the section rent.
If I send you a leasing request, is it binding?

If I send you a leasing request, is it binding?

No, only once we send you an individual offer and you then agree to it, a contract is concluded. Before that, everything remains a non-binding request.
How does the transportation work?

How does the transportation work?

If you rent a table football table from us, we will deliver it to you and set it up on site. You will then receive a short briefing and can use it straight away.
What do I have to pay attention to at my venue?

What do I have to pay attention to at my venue?

The doors should have a width of at least 134 cm, for narrower doors or accesses that are not at ground level, we charge a small surcharge. For comfortable playing, a space of at least 2.60 m x 1.50 m should be available.
Do I have to be there when the football table is delivered and picked up?

Do I have to be there when the football table is delivered and picked up?

No, it is enough if someone is on-site who can give us access and who knows where the football table should be set up.
What if my event cannot take place as planned due to Covid?

What if my event cannot take place as planned due to Covid?

Due to the current situation, all rental contracts can be postponed free of charge if notice is given at least a week in advance.
Wie ist die Abwicklung der Miete mit geteilten Einnahmen genau?

Wie ist die Abwicklung der Miete mit geteilten Einnahmen genau?

Alle Infos dazu findest du hier
Do you also offer personal support for events?

Do you also offer personal support for events?

Yes, it is possible to book staff for events (to look after the table, explain game variants, set-up etc.)
Shipping:
How does the shipping work when I buy a football table?

How does the shipping work when I buy a football table?

Either you pick up your football table yourself, or we make an appointment with you and deliver it to you.
Does the table fit in a car?

Does the table fit in a car?

The Half Hans (Short Table) fits in 2 separate parts in a car (e.g. in a VW Golf), the standard variant does not fit in a normal car, but often does in a van, it has the dimensions disassembled: body 1.50m * 0.43m * 1.33m and frame 1.42m * 0.47m * 1.33m.
Service:
How long does it take until I get my football table?

How long does it take until I get my football table?

Of course, crafting your individual football table takes some time. It usually takes about a month until your football table is ready. If we have a finished football table body in stock, we are much faster.
How long does my warranty last?

How long does my warranty last?

The warranty for the purchase of a table is two years, for rental we replace wearing parts free of charge, and our support is also permanently free of charge.
Is there a repair service?

Is there a repair service?

Yes, we will gladly send you individual spare parts. For other repairs, which are not covered by the guarantee, we can send you an offer for a repair on request.
When will you contact me?

When will you contact me?

Generally, we try to contact you as soon as possible. You can assume that you will hear from within the next day, at most within the next three days. If this does not happen, check your spam folder or send us your request again.
Software:
What should I watch out for with public kickers with time-dependent special prices?

What should I watch out for with public kickers with time-dependent special prices?

With time-dependent special prices, you can change the price of a game at certain times or days. If you select the free game, one ball is released once at the selected time for a free game. After this game is over, the customer will be charged again. Note that if you select a special price of 0 € at a certain time, the football table will allow one last free game after the price has increased again. The same is true if you change the standard price from 0 € to another price.